Legal

Batvasa Terms and Conditions

These Terms and Conditions govern your use of the Batvasa platform. By registering an account or placing any wager on Batvasa, you confirm that you have read, understood, and agreed to everything set out below. Please read carefully before you start playing.

Last updated: January 2025 Applies to: Bangladesh players Age requirement: 18+
1

Introduction

Welcome to Batvasa. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and Batvasa ("the Platform", "we", "us", "our"). By accessing, registering on, or using any part of the Batvasa platform — including all games, payment services, promotional offers, and customer support — you agree to be bound by these Terms in full.

Batvasa is an online gaming platform operated for players in Bangladesh. All transactions on Batvasa are conducted in Bangladeshi Taka (BDT). The platform supports bKash, Nagad, and Rocket as payment methods. These Terms apply to all registered players regardless of the device or browser used to access Batvasa.

If you do not agree with any part of these Terms, you must not register an account or use the Batvasa platform. Continued use of the platform after any update to these Terms constitutes acceptance of the revised Terms.

These Terms should be read alongside Batvasa's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Batvasa.


2

Eligibility

To register and use a Batvasa account, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. Batvasa does not permit any person under the age of 18 to register, deposit, or wager on the platform under any circumstances.
  • You must be a resident of Bangladesh or otherwise legally permitted to access online gaming services.
  • You must not be registered on any self-exclusion list or have previously been permanently excluded from Batvasa.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
  • You must not be acting on behalf of another person or as an agent for any third party when registering or placing wagers.

Batvasa reserves the right to request proof of age and identity at any time. If a player is found to be under 18, their account will be immediately suspended, all winnings will be forfeited, and any deposited funds will be returned to the original payment source after verification.

Age verification is mandatory. Batvasa takes underage gambling seriously. Any attempt to circumvent age verification will result in permanent account closure and forfeiture of all funds.


3

Account Registration

Each player is permitted to hold one Batvasa account only. Creating multiple accounts — whether under the same name, the same phone number, the same device, or the same payment method — is strictly prohibited and will result in all associated accounts being suspended and balances forfeited.

When registering your Batvasa account, you agree to:

  • Provide accurate, complete, and truthful information including your full name, date of birth, and a valid Bangladeshi mobile number.
  • Keep your account credentials — username and password — confidential and not share them with any other person.
  • Notify Batvasa immediately if you suspect unauthorised access to your account.
  • Update your account information promptly if any details change.

Batvasa is not responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your login credentials secure. You are responsible for all activity that occurs under your account.

Batvasa reserves the right to verify your identity before processing any withdrawal. Verification may require you to submit a copy of a government-issued ID, a recent utility bill, or confirmation of your payment method. Failure to complete verification within a reasonable timeframe may result in withdrawal delays or account suspension.


4

Deposits and Withdrawals

All deposits and withdrawals on Batvasa are processed in Bangladeshi Taka (BDT) via bKash, Nagad, or Rocket. There are no currency conversion fees. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳100.

Deposits:

  • Deposits are credited to your Batvasa account instantly upon confirmation from your mobile banking provider.
  • Batvasa does not charge any fees on deposits. Any fees charged by your mobile banking provider are outside Batvasa's control.
  • You may only deposit funds from a payment account registered in your own name. Third-party deposits are not permitted.

Withdrawals:

  • Withdrawal requests are typically processed within 10 minutes during normal operating hours.
  • Withdrawals will only be sent to the same payment method used for the most recent deposit, unless otherwise verified by Batvasa's support team.
  • Batvasa reserves the right to request identity verification before processing any withdrawal.
  • Withdrawals of bonus funds are subject to the wagering requirements described in Section 5.
  • Batvasa does not impose maximum withdrawal limits that would prevent a player from accessing a legitimate win, subject to verification requirements.

All funds deposited into your Batvasa account must be your own money. Batvasa does not offer credit and does not permit players to wager with borrowed funds.


5

Bonuses and Promotions

Batvasa offers bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms attached to each promotion, as well as the general bonus rules set out here. By claiming any bonus, you agree to the applicable wagering requirements and conditions.

  • Bonus funds must be wagered a specified number of times before they can be withdrawn. The wagering requirement for each promotion is stated clearly at the time the bonus is offered.
  • Unless stated otherwise, bonuses may only be used on games available in the Batvasa game library.
  • Only one bonus may be active at a time. Claiming a new bonus before completing the requirements of an existing bonus may result in the existing bonus being forfeited.
  • Batvasa reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses are non-transferable and have no cash value until wagering requirements are fully met.
  • Any attempt to abuse bonus offers — including but not limited to creating multiple accounts to claim the same bonus — will result in account suspension and forfeiture of all bonus funds and associated winnings.

Batvasa's promotional offers are intended for genuine recreational players. The platform monitors bonus usage patterns and reserves the right to void bonuses and winnings where abuse is detected.


6

Game Rules and Fair Play

All games available on Batvasa — including Kalaka Bingo, Fierce Fishing, Dragon Gate, Jackpot Bingo, The Great Icescape, Boxing, and Rave Party Fever — use a certified Random Number Generator (RNG) that has been independently audited and verified for fairness. Game outcomes cannot be predicted, manipulated, or influenced by any external factor.

  • Published Return to Player (RTP) figures for each game are accurate and based on verified audit data.
  • In the event of a technical fault during a game round, the round will be voided and any stake placed will be returned to the player's account.
  • Batvasa's game records are the definitive record of all game outcomes. In the event of a dispute between a player's recollection and Batvasa's records, Batvasa's records will prevail.
  • Players must not use any software, tool, or method designed to gain an unfair advantage over the platform or other players.
  • Minimum and maximum bet limits apply to each game and are displayed within the game interface before play begins.

Every game on Batvasa is tested quarterly by an independent laboratory. RNG certification ensures that no game outcome can be influenced by bet size, session length, or any other external variable.


7

Prohibited Conduct

The following conduct is strictly prohibited on the Batvasa platform. Violation of any of these rules may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities where applicable:

  • Registering more than one account on Batvasa.
  • Providing false, misleading, or incomplete information during registration or verification.
  • Using another person's identity, payment method, or account details.
  • Attempting to manipulate game outcomes through any technical or non-technical means.
  • Using automated software, bots, or scripts to interact with the platform.
  • Engaging in any form of money laundering, fraud, or financial crime using the Batvasa platform.
  • Colluding with other players to gain an unfair advantage.
  • Abusing bonuses or promotional offers in a manner inconsistent with genuine recreational play.
  • Threatening, harassing, or abusing Batvasa staff or other players.
  • Attempting to access parts of the platform you are not authorised to access.

Batvasa actively monitors all account activity for signs of fraud, collusion, and bonus abuse. Accounts found to be in violation of these rules will be suspended without prior notice and all balances may be forfeited.


8

Account Suspension and Closure

Batvasa reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Suspected fraudulent activity, money laundering, or financial crime.
  • Failure to complete identity verification within a reasonable timeframe.
  • Account inactivity for a period exceeding 12 consecutive months.
  • At the player's own request, including self-exclusion requests submitted through the responsible gaming tools.

Where an account is suspended due to a suspected breach of these Terms, Batvasa will conduct an investigation before making a final determination. During the investigation period, the account balance will be held and no withdrawals will be processed. If the investigation concludes that no breach occurred, the account will be reinstated and any pending withdrawals processed promptly.

Players who wish to close their account voluntarily may do so by contacting Batvasa's support team at [email protected]. Any remaining balance at the time of voluntary closure will be returned to the player's verified payment method after standard verification checks.


9

Responsible Gaming

Batvasa is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session timers, cooling-off periods, and self-exclusion. These tools are available to all registered players at any time through their account settings.

By using Batvasa, you acknowledge that online gaming carries a risk of financial loss and that outcomes are determined by chance. You agree to use the platform for recreational purposes only and not to chase losses or wager more than you can afford to lose.

  • Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit. Limits take effect immediately and can only be reduced, not increased, during the active limit period.
  • Session Timers: Set a maximum session duration. Batvasa will notify you when your time limit is reached.
  • Cooling-Off Breaks: Take a temporary break of 24 hours, 7 days, or 30 days without permanently closing your account.
  • Self-Exclusion: Permanently exclude yourself from the Batvasa platform. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

For more information on responsible gaming resources and support, please visit Batvasa's dedicated Responsible Gaming page.


10

Privacy and Data

Batvasa collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms. By registering an account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.

Key points regarding your data on Batvasa:

  • Your personal data is used solely for the purposes of operating your account, processing payments, verifying your identity, and complying with applicable legal obligations.
  • Batvasa does not sell or share your personal data with third parties for marketing purposes.
  • All data transmitted between your device and the Batvasa platform is encrypted using industry-standard protocols.
  • You have the right to request access to, correction of, or deletion of your personal data by contacting Batvasa's support team.

11

Limitation of Liability

To the fullest extent permitted by applicable law, Batvasa's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

Batvasa is not liable for:

  • Any loss of profits, revenue, data, or goodwill arising from your use of the platform.
  • Service interruptions caused by factors outside Batvasa's reasonable control, including but not limited to internet outages, mobile network failures, or third-party payment provider downtime.
  • Any losses resulting from your failure to keep your account credentials secure.
  • Indirect, consequential, or incidental losses of any kind.

Nothing in these Terms limits Batvasa's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.


12

Amendments to These Terms

Batvasa reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, Batvasa will notify registered players via the email address or mobile number associated with their account, or by displaying a prominent notice on the platform.

The date of the most recent update is displayed at the top of this page. Continued use of the Batvasa platform after any amendment constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the platform and may request account closure by contacting support.


13

Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the Batvasa support team. We aim to respond to all enquiries within 24 hours.

Email: [email protected] — available 24 hours a day, 7 days a week. You can also reach us via live chat directly from the Batvasa platform at any time.

For responsible gaming support, account self-exclusion requests, or concerns about problem gambling, please visit our Responsible Gaming page for dedicated resources and tools.

Why Batvasa

A Platform You Can Actually Trust

These Terms exist to protect both you and Batvasa. Here's what they mean in practice for everyday players in Bangladesh.

One Account, Full Protection

The single-account rule protects every player on the platform. It prevents bonus abuse, keeps the game environment fair, and ensures that your account balance and winnings are always yours alone. Batvasa enforces this rule consistently for every player.

Transparent Payment Terms

No hidden fees, no surprise deductions. Batvasa's deposit and withdrawal terms are straightforward — BDT in, BDT out, via the same bKash, Nagad, or Rocket account you registered with. Minimum ৳100 in both directions, processed fast.

Certified Fair Games

Every game on Batvasa uses an independently audited RNG. The Terms guarantee that published RTP figures are accurate and that no outcome can be manipulated. What you see is what you get — every spin, every round, every time.

Clear Bonus Rules

Batvasa's bonus terms are written to be understood, not to confuse. Wagering requirements are stated clearly before you claim any offer. No small print that changes the deal after you've already deposited.

Built-In Player Safety

Responsible gaming tools are part of the Terms — not an afterthought. Deposit limits, session timers, and self-exclusion are all available from your account settings and enforced immediately when activated.

24/7 Support Commitment

The Terms commit Batvasa to responding to all player enquiries within 24 hours. In practice, live chat responses are typically much faster. If something goes wrong, there's always someone available to help resolve it.

Ready to Play?

You've Read the Rules — Now Come and Play on Batvasa

Create your free Batvasa account in under two minutes. Deposit from ৳100 via bKash, Nagad, or Rocket and start playing immediately — no app download required.

Certified Fair Play No App Needed BDT Payments 18+ Only